Returns & Exchanges
At HollywoodHair, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused hair products in their original packaging.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack the items in their original, unopened packaging and include a copy of your packing slip or the RMA confirmation email inside the box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; ensure you keep a copy of your tracking receipt.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing