Frequently Asked Questions
Everything you need to know about your HollywoodHair journey.
What types of hair extensions do you offer?
We specialize in premium 100% Remy human hair extensions, including clip-ins, tape-ins, and professional-grade keratin bonds available in various lengths and shades.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited overnight shipping for those last-minute red carpet moments.
Can I style my extensions with heat?
Yes! Because our extensions are made from real human hair, you can safely use curling irons, straighteners, and blow dryers. We recommend using a heat protectant spray to maintain longevity.
What is your return policy?
We offer a 30-day return policy for all unopened and unused products. For hygiene reasons, the security seal must remain intact to qualify for a full refund.
How do I choose the right color match?
You can use our online Color Match tool or email a photo of your hair in natural lighting to our stylists, who will provide a personalized recommendation within 24 hours.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay to make your beauty investment easier.